P – is for Packing
There’s no doubt that the process of packing up your home or office can be time-consuming, stressful and downright hard work. At A Smooth Move, we are the Leaders of the Pack . We offer you a range of solutions, from spending a whole day packing everything for you; or carefully wrapping just your breakables, or even providing an hourly pack (4 hour minimum) to break the back of it. Whoever packs, you or us, we also have a great BOX LOAN SCHEME, which also includes supplying Tape and Packing paper. Hanging wardrobes, mattress covers and suite covers are on all our vehicles as standard kit for the use of all clients. Details of the BOX LOAN SCHEME come with your free quotation.
After years of experience with packing, we also offer you some tips on our website, have a peek here.
P is also for Professional. At A Smooth Move, we adhere to the highest standards of customer service, taking pride in making sure all our clients are happy with their experience of moving or storage. In the very unlikely event there is a problem on a move we are confident that you will be satisfied with how we deal with resolving it.
The last P is for Promise – our promise to you, that we will plan your move carefully with you, listening to your particular requirements and keeping it as stress-free and smooth a process as possible.
Q – is for Questions
We know you will have a lot of queries about the move, which is why we take time to sit and go through everything with you carefully beforehand. We suggest you make a list of everything as it occurs to you, so that we can look at every detail and reassure you before the big day that everything will be taken care of. It’s also worth checking out the FAQs on our website
which offers a lot of tips and tricks on Removals and Storage.
Q is also for Quick – sometimes a move needs to happen fast, or space found for storage lickety-split. Always give us a call; we will do our utmost to accommodate you.
Remember, at A Smooth Move and Store, our focus is giving you the best, most efficient service we can deliver – Quality!
R – is for Ric
That’s me! Founder and, well, sort of Co-Boss (along with my wife Mary) of A Smooth Move and Storage. I’ve been in this industry for 26 years and nothing gives me more pleasure than hearing from clients that they are happy with the service we’ve given them. I’m proud of our team and I’m very hands on – I’ll be the one meeting with you to survey the move, establish the various details and, with the help of the office team, I’ll ensure everything is in place when it needs to be for your move.
R is also for Risk – I know I’ve said it further up in this blog, but I really want you to relax in the knowledge that your precious furniture and belongings are safe with us. We treat every item as if it was our own and we have full Liability Cover in case of any unforeseen (and extremely rare!) issues. Bye for now.
M - is for Moving, of course!
It’s our lifeblood, we are passionate about it and the hundreds of happy customers we’ve served over the years are testament to it.
Our message is that we take your move very seriously – we will work tirelessly to ensure that every detail is attended to, every box packed and moved with care and every possible effort made to see you and your belongings safely and efficiently settled into your new home or office.
M is also for Mortgage. Most people buying a new home will need one. Make sure you go through a reputable financial advisor, as I mentioned further up, under ‘F’. Problems with mortgages can hold up a move, so make sure all the i’s are dotted and t’s crossed in plenty of time to avoid mishaps.
N - is for Normal
No, there’s no such thing as a ‘normal’ move. Every move is unique because every customer is unique. That’s why we take such care before your move to go through all the details with you, to plan for all eventualities to the best of our ability.
N is also for Notice.
With our many years of experience in the removals industry, we know how tricky it can be for chains to come together, for keys to be where they are supposed to be, for everyone to be able to move on a given date. We will book you in provisionally for your expected move date, but we will be as flexible as we possibly can to accommodate any last minute issues that may necessitate a date change- just give us as much notice as you can.
O - is for Ornaments
If you opt for our packing service, our team will ensure that your precious items are expertly wrapped to avoid damage or breakage. Tell us in advance about any specific items that need extra packaging and we will make sure they are well taken care of.O is also for Oiled, as in well-oiled machine. Our many years of experience mean we are organised and efficient, ensuring everything is in order throughout your move. Obviously!
It is a universally acknowledged truth that moving home, or even office, can be at the top of the ‘Stress List’ for most people, right up there with relationship breakdowns and bereavement.
But does it have to be that way? Here at Smooth Move we will do everything we can to minimise the stress, to make your experience of moving manageable and successful.
Let us carry you calmly over the threshold of your next home or office, with our indispensible A-Z guide to moving.
A – is for Anxious!
OK, so we’ve just said we’re here to reduce your stress and the first thing we do is talk about anxiety. You will have anxieties about the moving process, it’s completely natural, but when you are in safe hands, those anxieties can melt away.
Our team of highly professional, experienced removal staff, packers and reception staff can handle every detail of every move: domestic or commercial, large or small, near or far. Your move will be fully assessed from the beginning, so that your precious belongings are properly looked after and any potential hiccups ironed out before the big day.
You can also be confident, through our comprehensive Liability Insurance, that in the highly unlikely event of an unforeseen mishap, we’ve got you covered! The Terms and Conditions are included in all our quotations and just ask if you have any queries.
B – is for Buildings Insurance
You will need to have Buildings Insurance in place for the date on which you exchange contracts. This is to protect you and any mortgage lender, should anything happen to the property you are purchasing between exchange and completion. During that period, the seller’s buildings insurance will not cover you for such things as fire or flood.
Your solicitor can advise you further, but Buildings Insurance is usually straightforward to secure and will give you, and your lenders, peace of mind.
C – is for Completion
As anyone who has ever bought or sold a property knows, ‘Completion’ is a magical word. It draws a firm line under what can have been weeks or months of uncertainty, particularly if you have been involved in a lengthy chain of properties.
For us, Completion Day means we can swing into action, putting into practice the detailed plan for your move that we have outlined in our quotation to you.
We think it’s fair to say that C is also for Champagne, as you will no doubt want to celebrate that precious moment when you can finally call a property your own.