testimonials-what customers think of a smooth move wirrals services

Mr. Young Wallasey 14/12/11 (by phone)

Said our staff went above the call of duty and were very considerate, (even getting 2 chairs available for our customers to sit on while the move took place)

Mr. & Mrs M Garrett Frodsham 13/12/11

Sorry for the delay in getting in touch. We were very pleased with the move indeed it went smoothly and swiftly and the guys that we had were excellent on the day.

Joanne Murphy Birkenhead 12/12/11

Thanks as well for a smooth move...you certainly live up to your name!!

Diane Henderson - storage Aug 2010 to 5/12/11

It's just been over a week since you moved my furniture in after you had it in storage for 16 monthsß were great in getting everything in place and rebuilding some pieces of furniture and nothing was too much trouble for them and always with a smile. Thank you for an excellent service.

Alistair & Jess – Prenton 25/11/11

I would just like to say thank you for the excellent service your company provided when we moved recently. Your men were efficient, careful and good humoured and our move was very smooth. Thanks once again

Mr. & Mrs McNabb, Heswall 23/11/11

Rang to say he was very pleased with all the staff. They were extremely pleasant and totally co-operative and handled the move very well.

Mrs Lloyd Heswall to storage 7/11/11 (by phone)

Said guys were very polite and a credit to the company and she would recommend us to others

Joanne Beatson, Port Sunlight 4/11/11

Hi,I would like to tell your men done a great job moving my furniture, If I move again I would like them again.Merry Christmas to you all, and Happy New Year. Thanks Again.Jo Beatson

Mrs McMahon August & October 2011

I would like to thank you for the work your firm have done in assisting my 87 year old mother move from her family house to her retirement apartment in Hoylake. The collection, packaging and storing of her furniture ,belongings etc in August was effected in a friendly,efficient

and highly professional manner with a minimum of disruption. The delivery of same to her new home in October was of the same excellent standard and efficiency.

I would have no hesitation in commending and recommending your firm to anyone.

Ray Megson, Solicitor-Advocate, Edinburgh.

Rob & Viv Harrison Hoylake 16/9/11

Many thanks for the excellent service from you and the men, they were superbMrs Weaver West Kirby to storage 30/8/11

Rang to say how good the lads were Gave them 15 out of 10! Pleasant, quick, & we are very professional. Will tell her estate agents BFL and also recommend us.

Daniel & Ruth Stenhouse, Hoylake 16/8/11

Just wanted to say thank you very much for the excellent service your company gave us when we moved house recently. The two gentlemen who carried out the move were excellent and nothing was too much trouble for them. The whole process from start to finish was very quick and easy, so we didn't have to worry about anything. We have, and certainly will be recommending you to anyone who is moving house.

Mr. & Mrs Blanshard Wallasey12/8/11

Please pass on my thanks to your removal team who did a terrific job moving our furniture into our new home. I will definitely recommend your company if I know anyone who is moving house

Mrs Willetts Moreton 6/8/11

Many thanks for looking after our furniture in your storage unit, also for moving us in (the company name is really apt). Your guys were great, once again many thanks. If you need any recommendations please use me.

Sandra Phelan Raby Mere 4/8/11

Just writing to thank your company for such a good and efficient service. Your team headed by Rees were brilliant - nothing too much trouble. Especially when i had a major problem with the house i was moving into. I would certainly refer to you anybody else.

Mark AS Lymm & Birmingham to Taunton, 11&12/7/11

Just a quick thank you to you and your excellent team who are extremely professional, accommodating and nothing is too much to ask of them.

You have made our move all the more palatable.

Once again many thanks

Bob Bion Poynton-8/7/11

The team at A Smooth Move did a great job from start to finish. They were professional and helpful when I made the initial enquiry and followed this up with a very efficient service on the day.

I would recommend A Smooth Move to anyone moving house. They took the stress out of the day

Mr. & Mrs P Smith, Ness. 1/7/11

Dear Mary, Rick & Smooth Team,

I am writing to thank you for the excellent service that we received from you all in respect of our recent house move.

Commencing with our initial meeting with Ric who took careful note of our requirements and offered a very competitive quote, then concluding on removal day actioned by Rhys, Graham & Jase and then joined latterly by Pete,all truly was a smooth operation. All members of the team were courteous, efficient, obliging and certainly hard working - not forgetting of course, the efficient administration handled by Mary.

We would certainly recommend your company.

Sincere thanks for your consideration and expertise which made such a difference to what could have been a very hectic day.

Mr. S Jones, Tattenhall to Southport 11/6/11 (by phone)

Mr. & Mrs Jones said they were very satisfied and would not hesitate to recommend us. The lads did a good job and worked really well, and made no fuss about the problems caused by an access issue at the delivery end which meant that they were unable to use the lift.

Brian Williams Greasby 10/6/11

I just wanted to take this opportunity to commend Jason, Paul, and Dave on moving us from Oxton to Greasby. Nothing was too much trouble for any of them and they went that bit further to ensure the move went "smoothly". They made, what can be a stressful time, into an enjoyable one and I can't praise them enough. Hard working, good humoured, excellent all round. Please pass on my thanks to them for a job very well done.

Shelley Johnson Ellesmere Port 4/6/11

Hi Mary, Thankyou very much for the removal on Saturday 4th June. Your guys were very professional and the service from yourself was second to none. I will have no hesitation in using yourselves again and in recommending you.

By text 26/5/11 from Kerry Cave

Thanks so much for all your help yesterday, the lads were top class. I will be recommending you to anyone moving. Thanks again Mary for eveything.

Mr. S Jones, Tattenhall to Southport 11/6/11 (by phone)

By email from Kate Dickinson moved 16/5/11 Chester to Guildford

Hello from Haslemere, Mary. I just wanted to say thank you to you all.

You made a difficult move easier for me, and I would have no hesitation in recommending your company.

Many thanks,

Kate

Please feel free to quote me, I have moved many times to many different countries around the world and you are up there with the best.

Must admit that in Costa Rica,( 30+years ago) one of the guys who came to give a quote for packing and storing did come on a pony and cart and did not know what a warehouse was.......needless to say we did not chose him.

Kate

Dave and Anne Bradshaw, Chester. 12/5/2011

Hi Mary. Just a quick email to say many thanks for your patience and cooperation in helping me deal with my FIRST EVER house move (and probably my last). I can honestly say that the only thing that went smoothly with the whole stressful process was the actual move, your guys were great and I think I got my moneys worth out of them - lol. I would not hesitate in recommending your company to anyone. Again many thanks.

Dave and Anne Bradshaw.

Mr. & Mrs P. Davies 26/4/11

Hello Mary, belay my most recent mail concerning the worktops, they turned up earlier today. Once again if I have not already done so; we would like to commend your team on their wonderful attitude, helpfulness and courtesy, making our move much less stressful than it could have been; again, can't thank you enough. 

Mr. K Corley 16/5/11

Hi Mary,

Thanks for all of your help with the move – Lex tells me you guys did a great job! – very glad it went smoothly.

Elaine White By email from USA 27/4/11– export pack & take to Smethwick for shipping abroad

 Dear Mary,

I just wanted to let you know that the pieces of my Mum's furniture arrived yesterday. Not one piece was scratched or damaged. Your guys did an absolutely terrific job packing everything. Please tell them "THANK YOU" for all their hard work. If your company ever needs a reference, please do not hesitate to let me know because I will give you the best.

Thanks again ,

Regards,

Elaine White

When asked could we quote her she replied:

Mary:

You bet!! I am very happy with your service. Everyone at a Smooth Move was friendly and professional. A GREAT COMPANY

Kathy Baskett via email. To Anglesey 16/4/11

Hi Mary, Sorry for the delay in sending this email, but I have only just got broadband at my new home.  Firstly I want to thank you and the lads for a very efficient and stress free move. The guys were brilliant, and moved all my stuff in one piece and they were really friendly and pleasant which helps when you are moving home. They found the new address with no problem, and made sure everything was put in the right room to save me having to move it again once I started unpacking. Hopefully I won't be moving again for some time, but I would recommend you to anyone who wanted a reliable fast and efficient friendly removal company. Once again thanks for everything. Regards Kathy.

Kim Bakewell & Ray McBride 11/4/11

Hi, Just got back on- line after moving in. Would just like to say a big Thank you to the team that moved us from Mayfield Road to Mockbeggar Drive on April 11th. Your team were brilliant, polite and professional. It really was a SMOOTHMOVE!!!. Will definately use you again and we will definately be recommending you, Congratulations on a brilliant service.

Chris & Rebecca Clerkin Chester 24/3/11

Mary,

Hi there, i would like to thank yourselves and the boys for the move, it was longer than expected but the boys worked like TROJANS to get us out of a tricky spot.

John & Chris Shaw 17/2/11 Heswall to Lincs

Dear Mary

Just a short email in respect of my move.

Everything went like clock work, your staff were fantastic on both occasions.

They placed all items in our preferred locations, and delivered all the other items to my daughters house.

I would like to thank you and your staff for getting us to our new destination, everything was looked after in a very responsible way.

I would't hesitate to recommend you to any prospective cusomer.

Julie Oakley 8/2/11

Dear Mary

We would like to thank you for the professional way you handled our removal problems!!

The guys you sent could not have done a better job, it must have been a bit awkward for them to say the least, but it was all over quickly. Once again from Jim and Myself thank you.

Debbie McKenzie 6/1/11

The fella's that came to move my things were really friendly and helpful, everything went really well. Thank you for all your help.

"Nothing was too much trouble for the smooth move staff... delightful guys. I would't hesitate to recommend your company to anyone...moving was almost a pleasure!!

Mrs James Poulton

and there are many, many more happy customers. Here are just a few of the comments we receive

Dear ‘A Smooth Move’,

Re: Move from Claughton Drive Wallasey to Turret Road Wallasey on 19th July 2010

I would like to say a huge thank you to the two guys (I’m really sorry I can’t remember their names) who moved me last Monday.From the moment they arrived until they had unloaded everything at the other end, they put me completely at ease and made the day a lot less stressful than I had expected. To put it bluntly they were fantastic!! They looked after all my furniture ensuring that protective covers were used where necessary and maneuvered everything in and out of the van with great care. They also moved all my boxes of books (!) and unloaded them up two flights of stairs at my new property without any complaint. Although my new house was in chaos on moving in day due to us still having builders in, they were patient and unloaded everything where I wanted it.

Having moved several times in the last few years I can say without hesitation that A Smooth Move provided the most professional service and I felt confident that I did’t need to worry about anything as soon as they arrived.

I am not sure if you have any kind of bonus system, but if you do then the two people that moved me genuinely deserve one. A big thank you for the wonderful service provided.

Kind regards Jennie Fasolino (26/7/10)

I just wanted to let you know that the Guys you sent to move us around in Tarvin recently were extremely helpful and efficient. Could you please pass our thanks on to them.

I would also like you to thank Andrea for us to. She kept in contact with us during the days preceding the move about what to expect because of the bad weather and all the other arrangements.

If we need to use a removal/storage service again or need to recommend one to friends and family, A Smooth Move will the name given.

Many Thanks,

Andy, Louise & Lily Wright (12/1/10)

"Guys great."

Sharon McGinn. Moved from Birkenhead to Bebington. 18/1/10

"Guys were great. Very pleased with the move.".

Mrs Drake moved to Widnes from Wirral 27/1/2010.

" A really great move. Delighted."

Jan Marks moved to Spital 1/2/2010

"Marvelous move, superb staff who did everything I could have wanted. Move great!

Mrs Gregson – Frodsham 30/1/10

"Peter & Jason were ‘fantastic, worked really hard would not hesitate to recommend ASM"

Mr. Saverimutto - 22/1/10

"Just calling to say thank for the move yesterday, the men you had moving her worked like Trojans. She will be recommending you to everyone.

Anne Rushden. 2/12/10

"Guys worked really well and I was very pleased." (Rees, Jay & Graham)

Pam Clarke 14/12/2010

Hi Mary,

At last I have a chance to say thanks for making our move a very "smooth" one. Believe it or not we have actually managed to empty all your boxes and so they are ready for collection. Just let me know when someone will be out this way.

Thanks

Sue Kendrick, Noctorum 14/12/10

Hi Mary

Just a note to thank you and Rick and your very capable team for a smooth move from start to finish!

Nigel Anderton Heswall

"Very pleased with move – her words... brilliant, really happy, very professional & helpful. She is currently pregnant and it really helped to have a willing crew of guys.

Susan Saverimutto,Meols. - 5/2/10

"Very happy with lads Rees, Jason & Fenna and later Peter & Paul. Said they worked very hard and moved an awful lot of stuff successfully.

Mrs Gyllenship - 17/2/10

"Rees and Jason were very good and we can quote him".

Mr. Hesketh - 16/4/10

"Lads were brilliant, 10/10". We moved her to Market Drayton.

Mrs Sutton - 23/4/10

"Great move"

28/4/10 Mrs Evans. Malpass –Parkgate

Lads fantastic!! (Rees & Jason & Graham)

Mr. Curry Hoole. 30/4/10

"Thought the move went really well and the guys fantastic."

Mrs Hursthouse West Kirby. 14/5/10

"You probably won't remember but you were the company I used on Saturday 1st August 2009 to move my belongings from 57 Flaxhill, Moreton to Four Marks, Hampshire. I was extremely impressed with the professionalism of the drivers and the excellent service that A Smooth Move provided. Nothing was too much trouble for the drivers and they made the move on the day much easier than I anticipated, which is why it would be great if you were able to complete this job for us also. This time it is my Mums turn, as she herself is now moving from Moreton to Hampshire.

And yes you are more than welcome to use my comments on your new website. I'm really pleased you are available to do the job for us on the 19th June - now I don't need to enquire anywhere else!!!

Maria Normington - 21/5/10

Just a quick note to say thanks for the efforts on Friday, the move went very well and we’re getting there with the unpacking….we’ve found a house we are trying to buy, its early days yet, but we’ll be back in touch with regard to another pack and move!

Delia Harvey 2/6/2010

"Very grateful for your services and very happy.Many thanks to our guys and wishes our company well"

Mrs E Davies. 2/6/2010

"Smooth Move staff made it an absolute joy both days and we went above and beyond call of duty. 12 out of 10"

Mary Jones - 18/6/10

"My move with your 2 men was great, they where more than Helpful. All they did was so professional."

Jean Broughton. Little Neston. 23/6/10.

"Just to say Jason & Peter were great. Many thanks for the move"

Mr. Campion-Sheen. 5/7/10

Hi Mary

The lads have just left and they did a marvelous job for me. they were quick, efficient and very pleasant. Excellent sense of humor too which you need with a 4-storey house. They did a brilliant job at the Chester end too, Mike said they were very quick and also funny, which always helps!! You can quote him too.

Thanks for your help.

Viv Gregson, Frodsham. 24/8/10

"It was A Smooth Move and lads were super (Pte & Jason). Can quote them and will bring boxes back to warehouse this morn."

Mrs Astle Moreton. 4/10/10

Hi Mary,

"I used a Smooth Move because they are a local company. I found the service excellent and the removal men were first class. No job too big or too small. Well done!"

Peter Hannon Heswall 18/10/10

Peter & Jason were absolutely brilliant & she couldn’t have wished for 2 nicer guys. Didn’t want to move ever again when she started but would move house again if those 2 on the move.

Gill Millington Neston 20/10/10

"The guys were excellent bunch, worked really well, v pleased with them & cheerful."

Mr Laskey Heswall 20/10/10

"The guys were fantastic, made it so much easier, no complaining. If they were asked to move things they did so pleasantly, absolutely brilliant & would not hesitate to recommend us.

Jenny Monaghan Chester 24/10/2010

Say how good the lads were – Rees & Jason.

Sarah Walker-Jones. 1/11/2010

Hi Mary,

Thanks for the help on my move day. The guys that moved me were both very pleasant, efficient and friendly. (Rees & Jason)

Cheers Andrew Brady 2/11/10

Thank the guys for a great move once again.

Jenny King (Chester) 8/11/10

Would like to thank you for the service yesterday, very impressed with the guys professionalism and they way they took care of my belongings. (Rees & Jason)

Phil Dulson 6/11/10